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The Real Reason People in Our Lives Stop Reaching Out

Crystal Jackson
Better Humans
Published in
7 min readAug 25, 2023

Photo by mahdi chaghari on Unsplash

Growing up, I often heard the expression “the phone works both ways” or “if they wanted to, they would”. It means that both people are responsible for maintaining a connection. It’s not on one person to keep a relationship going. The phone can make outgoing calls as easily as it can accept incoming ones.

But there’s a fallacy in this thinking. While both people in any relationship are equally responsible for maintaining contact, the perception of equity can result in a stalemate if one person won’t reach out because the other person is perceived to have been in contact less often. The assumption is that one person is making less effort when the reality can be so much more complex.

Why This Perspective is Deeply Flawed

There are times in my life when I knew friends were having a hard time, but I could not reach out. It wasn’t a matter of not wanting to be in contact. At those times, I was also trying my best to keep my head above water, and I didn’t have the time, energy, or emotional resources to deal with anyone’s problems beyond my own. Does that make me a terrible friend or a struggling human?

Expectation: friends should…

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Better Humans
Better Humans

Published in Better Humans

Better Humans is one of the largest and oldest Medium’s publications on self-improvement and personal development. Our goal is to bring you the world’s most helpful writing on human potential.

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Toxic energy can drive people away.

Currently going through this with someone. It’s hard. I care about them but I can no longer handle them venting and complaining to me every single day. And it’s always one sided conversations. It’s very draining when you’re just trying to keep your head above water sometimes yourself.

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like to give my friends the benefit of the doubt. If I don’t hear from them, I don’t assume they’re mad at me or that they’re a bad friend. I don’t wait for them to reach out because it...

Fantastic article and so many truths here. I'm dealing with some big life changes and am leaning on my two closest friends more than normal. One of my friends had been pulling back slightly with her communication. She later revealed that she was…

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We might be tempted at times to hide the struggles we’re going through.

I recently noticed a friend who had cancer pull away. I didn't understand why because I would've been there and visited in the hospital so many times. But he kept his distance and we would just have lunch every so often. I realize now he had…

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